Disclaimer

MeThree Ltd has provided this example accessibility statement as a template. However, it is your responsibility to ensure that your final statement aligns with your organisation’s specific accessibility policies and meets the required legal standards. We recommend reviewing this statement with an accessibility specialist or legal advisor to ensure full compliance.

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Who Needs an Accessibility Statement?

  • In the UK, all public sector organisations must meet WCAG 2.2 AA standards under the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
  • Businesses operating in or supplying services to the EU must meet WCAG 2.2 AA under the European Accessibility Act.
  • Even if not legally required, improving accessibility benefits all users and improves website usability for people with disabilities.

Using This Website

This website is run by [Your Organisation Name]. We want as many people as possible to be able to use this website. For example, this means you should be able to:

  • Change colours, contrast levels and fonts.
  • Zoom in up to 400% without text overlapping.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software.
  • Listen to most of the website using a screen reader (including recent versions of JAWS, NVDA and VoiceOver).

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability: https://mcmw.abilitynet.org.uk/

How Accessible This Website Is

We know some parts of this website are not fully accessible:

  • [Example issue: Some older PDFs may not be fully accessible to screen reader users]
  • [Example issue: Some video content may not have captions]
  • [Example issue: Some interactive elements may not be fully accessible with a keyboard]

What to Do If You Cannot Access Parts of This Website

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please contact us:

  • Email: [your email]
  • Phone: [your phone number]
  • Write: [your address]

We will consider your request and get back to you within [specify response time, e.g., 5 working days].

Reporting Accessibility Problems With This Website

We are always looking to improve the accessibility of this website. If you find any problems that are not listed in this statement or think we are not meeting accessibility requirements, please contact:

Email: [your email]

Phone: [your phone number]

Write: [your address]

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) for further advice:
📍 https://www.equalityadvisoryservice.com/

Enforcement Procedure (Public Sector Websites Only)

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not satisfied with how we respond to your complaint, you can contact EHRC at: https://www.equalityhumanrights.com/

Public sector organisations can also escalate issues to the Government Digital Service (GDS) at: accessibility@digital.cabinet-office.gov.uk

Technical Information About This Website’s Accessibility

[Your Organisation Name] is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and WCAG 2.2 AA guidelines.

Compliance Status

This website is partially compliant / fully compliant / not compliant with WCAG 2.2 AA due to the non-compliances and exemptions listed below.

Non-Accessible Content

Non-Compliance With WCAG 2.2 AA

The content listed below is non-accessible for the following reasons:

  • [Example issue: Some older PDFs are not fully accessible] (WCAG success criterion 1.4.3 Contrast (Minimum)).
  • [Example issue: Some videos do not have captions] (WCAG success criterion 1.2.2 Captions (Prerecorded)).

We are working to fix these issues by [specify planned fix date].

Disproportionate Burden

[If applicable] Some aspects of this website cannot be made fully accessible due to disproportionate burden. This means that fixing the issue would place an undue financial or operational strain on the organisation. Examples might include:

  • [Example: Extensive historical documents that cannot be converted into accessible PDFs].
  • [Example: Third-party software integrations that cannot be modified].

We regularly review the accessibility of our website and will reassess any disproportionate burden claims in [next review date].

Content That’s Not Within the Scope of Accessibility Regulations

The accessibility regulations do not require us to fix the following:

  • PDFs or documents published before 23 September 2018 that are not essential to providing services.
  • Live video streams (though we aim to provide captions where possible).
  • Maps and mapping services, provided essential information is available in an accessible format elsewhere.

How We Tested This Website

This website was last tested on [DD/MM/YYYY]. The test was carried out by [internal team / external agency] using:

  • Automated accessibility testing tools
  • Manual keyboard and screen reader testing
  • User feedback and audits

We tested [number] pages, including the most visited and key service pages.

What We Are Doing to Improve Accessibility

We are actively working to improve accessibility and plan to:

  • [Example: Ensure all videos have captions by MM/YYYY].
  • [Example: Improve PDF accessibility by MM/YYYY].
  • [Example: Conduct an external accessibility audit by MM/YYYY].

This statement was last updated on [DD/MM/YYYY].